Privacy Policy
Last updated: 7/15/2025
1. Information We Collect
Personal Information: When you use our AI color analysis service, we collect:
- Email address for account creation and communication
- Name (if provided during account setup)
- Photos you upload for color analysis
- Payment information (processed securely through Stripe)
Usage Data: We automatically collect information about how you use our service, including:
- Device information and browser type
- IP address and general location
- Pages visited and features used
- Time spent on our service
2. How We Use Your Information
We use your information to:
- Provide AI-powered color analysis services
- Generate personalized color recommendations and AI images
- Process payments and manage your account
- Send you your analysis results and important updates
- Improve our AI models and service quality
- Provide customer support
- Prevent fraud and ensure security
3. Photo Usage and AI Training
Your Photos: Photos you upload are used exclusively to provide your personal color analysis. We do not share your photos with third parties, except as necessary to provide our services (such as our AI processing partners).
AI Training: We may use anonymized and aggregated data from analyses to improve our AI models, but individual photos are not used for training without explicit consent.
Data Retention: Your photos and analysis data are retained to provide ongoing access to your results. You may request deletion of your data at any time.
4. Information Sharing
We only share your information in limited circumstances:
- Service Providers: With trusted partners who help us provide our services (AI processing, payment processing, email delivery)
- Legal Requirements: When required by law or to protect our rights
- Business Transfer: In the event of a merger or acquisition
We never sell your personal information to third parties.
5. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit and at rest
- Secure cloud storage with access controls
- Regular security audits and updates
- Limited access to personal data by employees
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account and data
- Object to processing of your information
- Data portability (receive a copy of your data)
To exercise these rights, contact us at hi@palettehunt.com.
7. Cookies and Tracking
We use cookies and similar technologies to improve your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser.
8. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.
9. International Users
If you are accessing our service from outside the United States, please note that your information may be transferred to and processed in the United States, where our servers are located.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: hi@palettehunt.com